Scegli lingua

Book now

Prenota ora

2019 RECOGNITION OF EXCELLENCE HotelsCombined
9 Rated by Guests
Member of HotelsCombined.com


Certificato di Eccellenza
2014

Follow us

Terms

CHECK-IN

16:00 (4 p.m) . - 21:30 hours (9.30 p.m.)
Please,  always communicate your arrival time through:
  •  note previously included in the reservation
  • e-mail address: relaxstylehouse@gmail.com
  • sms to the mobile phone number +39 393 240 2 240

Warning: it is strongly recommended to indacate in the reservation a number of mobile phone that the guest will bring with him switched on in the arrival day.


CHECK-OUT

Up to - 11:30 hours

CANCELLATION / PREPAYMENT

All rates are non-refundable and therefore cancellation or non- show  will result in the total amount of the reservation will  be charged.

The payment (or, at the discretion of the Management, the total or partial pre-authorization of the amount for the necessary and essential verification of the validity of the guest’s credit card) is due at the time of booking and in any case never at check out or after living room.

If the guest, by his express will and with the consent of the Management, should decide to pay or pay the amount in a different way than that provided above (at the time of booking), on the unpaid sum he will have to PAY AN INCREASED AMOUNT OF 30%, without prejudice to the right of the Management to pre-authorize the entire amount of the reservation.


CHILDREN AND EXTRA BEDS

Children older than 6 years are welcome.

All children from 6 to 12 years can stay free when they are accommodated in their parents’ bed.

Cots not available.

Baby cots are not available.

There is no capacity for extra beds in the room.


PETS

Pets are not allowed.


ACCEPTED CREDIT CARDS

Visa, Euro/Mastercard, American Express .

The hotel reserves the right to pre-authorise credit cards prior to arrival.

_____________________________________________________________

IMPORTANT INFORMATION.

You are always requested to inform the property of YOUR OPENING ARRIVAL TIME.

The times to check in can be chosen as desired by the guest and go from 16.00 and 21.30 BUT ALWAYS PREVIO APPOINTMENT MADE IN ADVANCE FROM THE GUESTS. For arrivals outside the aforesaid time (16 – 21,30) the price increase of € 30.00 will be applied.

The same surcharge of € 30.00 will also be applied for arrivals falling within the aforementioned period of time (16 – 21.30) but previously not communicated.

Please note that if your credit card has not already been debited prior to your arrival, you will need to pay the amount of your stay upon check-in.

RESERVATIONS AND CREDIT CARDS

THE RESERVATIONS ARE TO BE REGULARLY ONLY IF MADE WITH VALID CREDIT CARDS.

DEBT CARDS OR RECHARGEABLE CARDS ARE NOT CREDIT CARDS.

DEBIT CARDS OR RECHARGEABLE CARDS AT DIFFERENCE OF CREDIT CARDS MAY BE USED ONLY IF GUARANTEEING THE PAYMENT OF A CREDIT EQUAL TO THE DOUBLE VALUE OF THE SUMS SUBJECT TO THE RESERVATION.

The hotel reserves the right to charge the full amount before the guest arrives as the rates shown are all non-refundable or to check the validity of the credit / debit card prior to arrival (by pre-authorization on the card provided by the guest).

IF THE APPLICATION OR PRE-AUTHORIZATION operations DO NOT give positive results, the reservation will be considered NOT VALID.

 

DIMENSIONS OF BEDS AND ROOMS EQUIPMENT

Please note that the beds have the following dimensions:

Single beds m. 0.80 x m. 1.90
Double beds m. 1.60 x m. 1.90

DOUBLE BEDROOMS are set up with double beds.

Customers who wish to have two single beds must indicate this requirement in writing in the notes at the time of booking, which must arrive at least one day before arrival.

That is, it will not be possible to set up the room with separate beds if the booking is made on the same day that the arrival is expected.

If the request for a different arrangement of the room is for a stay OF ONLY ONE NIGHT, NO CHANGE IN THE STANDARD SETTING OF THE ROOM IS INTENDED.

THE TRIPLE / QUADRUPLE ROOM

Bookings regarding the room with three beds or triple, in the absence of specific written instructions from the customer at the time of booking, will find the room equipped with a double bed and a single bed (standard equipment).

Bookings regarding the four-bed room, in the absence of specific written instructions from the customer at the time of booking, will find the room equipped with a double bed and two single beds (standard equipment).

Customers wishing to have a triple / quadruple room with different arrangements from those indicated above, must communicate this need in writing in the notes at the time of booking, which must arrive at least one day before arrival.

That is, it will not be possible to set up the triple / quadruple room with provisions different from the standard ones described above if the booking is made on the same day that the arrival is expected.

Furthermore, the quadruple room must still be booked at least one day before the arrival date.

If the request for a different arrangement of the room is for a stay OF ONLY ONE NIGHT, NO CHANGE IN THE STANDARD SETTING OF THE ROOM IS INTENDED.